Attention Customers:


In order to provide you with more quality support during the times you need it most, we have changed the hours of our helpdesk. The new hours will be 7am to 11pm Monday through Friday, and 10am to 6pm Saturday. By changing the hours we will be able to add more technicians during our most active times, which will result in reduced wait times and better quality support for you. These changes took affect on August 23, 2006.

In addition, we have now upgraded our ticketing tool to a web based ticket system. This will further allow us to respond in a more timely fashion to your questions and technical issues.  You may access this tool by going to http://ticket.toad.net.

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Please choose from the following topics:

• Set Spam Tagging - NEW
• Server Information
• Windows Setup
• Mac Setup
• Web Page Setup
• Residential DSL Setup
• Mail Setup
• Frequently Asked Questions (FAQ)
• Netopia 3100 ISDN Setup
• ToadBackup Support
• PPOE Software to Download
• Download the ToadNet Dialer

General Support		Online Ticket Form
DSL Support		Online Ticket Form
Phone Support (Mon-Fri, 7am-11pm Sat, 10am-6pm)		1-877-438-8623